Photo : Messenger
TECNO, a leading global smartphone brand, has reaffirmed its commitment to customer satisfaction with the grand opening of the Carlcare Flagship Service Center at Bashundhara City Shopping Complex, Panthapath, Dhaka, February 6, 2025. As the authorized after-sales service provider for TECNO, itel, and Infinix, Carlcare is dedicated to delivering expert repairs, software updates, and premium support, ensuring a seamless and accessible after-sales experience for customers.
The grand opening ceremony was attended by distinguished guests, including Rezwanul Hoque, CEO of Ismartu Technology BD Limited, and Mahfuzul Huq Miraz, Head of Carlcare Bangladesh, alongside other senior officials. Their presence highlighted the strategic significance of this new facility in strengthening TECNO’s after-sales service capabilities and enhancing customer trust.
To celebrate the launch, TECNO and Carlcare have announced a special promotional campaign. From February 7th to 14th, 2025, customers visiting the service centre will enjoy a 20% discount on out-of-warranty repairs, along with complimentary software updates, service charges, and mobile cleaning. Select customers will also receive exclusive gifts.
Speaking at the event, Rezwanul Hoque, CEO of Ismartu Technology BD Limited, said, “At TECNO, we are committed to delivering not only cutting-edge smartphones but also exceptional after-sales service. This new flagship service center, operated by Carlcare, underscores our dedication to providing fast, reliable, and customer-centric support to TECNO users.”
Messenger/Tushar
